Telemarketing Training

A common misconception is that B2B telemarketing is an easy job. That’s not quite true. It’s easy to do it badly – but to do it well and deliver success requires high levels of skill, intelligence and application.

Generating leads and new business by phone requires an almost entirely different skillset to face-to-face sales. Many experienced sales professionals have struggled when it comes to telephone work.

With the right knowledge, approach and tactics, your telemarketing team can become a powerful and invaluable cornerstone of your sales and marketing strategy.

From raw recruits to seasoned sales professionals, we can provide training tailored to all levels of experience. Areas we cover include:

Getting Past the Gatekeeper
Speaking and Listening Skills
Building Rapport
Asking the Right Questions
Benefit Statements
Advancing and Closing Techniques
Objection Handling

We offer group workshops and one-to-one sessions at your premises, or off-site if required. All our courses are designed around your team’s particular requirements.

Please contact us us for a quotation.